Our contact details 

Name: SGS & Partners Ltd
Address: 2d Floor, 33 Newman Street, London, England, W1T 1PY

Phone Number: +44 20 39165295
E-mail: info@sgs-partners.com

The type of personal information we collect 

We currently collect and process the following information:

• Personal identification information (name, email address, phone number, passport driving licence)

How we get the personal information and why we have it

You directly provide SGS & Partners Ltd with most of the data we collect. We collect data and process data when you:

• Request a quotation for services online
• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

How will we use your data?

SGS & Partners Ltd collects your data so that we can:

• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.

SGS & Partners Ltd will never share your data with partner companies so that they may offer you their products and services without express written agreement from you.

When SGS & Partners Ltd processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

SGS & Partners Ltd securely stores your data on Amazon Web Services (AWS) in the United States East region.

SGS & Partners Ltd will keep your data indefinitely unless you request its deletion. If you request deletion of your data, we will process your request within 1 week.

Marketing

SGS & Partners Ltd would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop SGS & Partners Ltd from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email us.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@sgs-partners.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@sgs-partners.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Last updated: 28 November 2022